Troubleshooting Account Settings

What does "The store URL is already in use" mean?

This message is displayed when you attempt to register a URL that is already registered to another Google Base account. If you feel this error message is inaccurate, or you need more information, please contact Google.

I can't log in to my Google Base account. What should I do?

You will need to verify you are using the correct login information. Please see the following two articles for more information about retrieving your Google Base login and password.

I forgot my Google Base password.

I can't remember the email address I signed up with.

If you continue to have problems accessing your account, please write us using the "Contact us" link at the bottom of this page.
 
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