Account Information & Settings
How do I change my account's default location, display name and expiration date?
By default, the location and display name for your items
will match your account's default item location and display
name. The expiration date was set when you posted or
uploaded your items. The following steps will guide you
through making these changes.
First, click on the "Settings" tab on your Google Base account's homepage.
Please note this change will only affect new items, so you must edit and republish all active items you have already created. For bulk uploaded items, resend your bulk upload file after saving your new location information.
First, click on the "Settings" tab on your Google Base account's homepage.
- To edit location information: Under
"Location and delivery," click "Edit" and enter the new
location for your items, then click "OK."
- To edit display name: Under
"Display name," enter the new display name for your
items.
- To change your account's default expiration
date: At the bottom-left corner of the page,
enter the number of days you'd like your item to remain
active. You can also specify different expiration dates
for your individual (non-bulk uploaded) items. Please
click
here for information on creating separate expiration
dates for separate items.
Please note this change will only affect new items, so you must edit and republish all active items you have already created. For bulk uploaded items, resend your bulk upload file after saving your new location information.
Can I use more than one email address to log in to my account?
At this time, you can only use one email address to log
in to your Google Base account.
How do I register my site's URL?
To register your site's URL:
1) Click on the "Settings" tab on your Google Base account's homepage.
2) Under "Website URL (Optional)" enter your site's URL. Please be sure your URL begins with http:// and includes your full domain name.
3) Click the "Save Changes" button to confirm your changes.
1) Click on the "Settings" tab on your Google Base account's homepage.
2) Under "Website URL (Optional)" enter your site's URL. Please be sure your URL begins with http:// and includes your full domain name.
3) Click the "Save Changes" button to confirm your changes.
What does "The store URL is already in use" mean?
This message is displayed when you attempt to
register a URL that is already registered to
another Google Base account.
How do I change my Google Base sign in email?
Users can't change their Google Base sign in
email directly at this time. If you need to
change your Google Base login, please write
us using the "Contact Us" link at the bottom
of this page.
How do I change my Google Base password?
To change your Google Base password:
1) Click on the "My account" link at the top of your Google Base account's homepage.
2) On the "Google Accounts" page, click "Password" to choose a new password.
Please note that this change will also apply to any other services (such as Gmail and Google Answers) linked to your Google Account.
1) Click on the "My account" link at the top of your Google Base account's homepage.
2) On the "Google Accounts" page, click "Password" to choose a new password.
Please note that this change will also apply to any other services (such as Gmail and Google Answers) linked to your Google Account.
How do I delete my Google Base account?
You can cancel your Google Base
account by submitting a request
through the "Contact us" link at the
bottom of this page. Please include
the email address you use to sign in
to Google Base.
Multi-client account
Multi-client accounts allow a
single person or company to
upload bulk uploads for multiple
clients. Each client may have a
distinct display name and URL.
A multi-client account will replace the existing Google Base single account and delete any active items in it. In addition, your new account will not allow you to create or view items individually, and items can only be added or updated by submitting a bulk upload. Lastly, Google Checkout cannot be used on Google Base hosted item pages.
Please note that at this time you must request a multi-client account if you'd like to submit bulk uploads for more than one website.
A multi-client account will replace the existing Google Base single account and delete any active items in it. In addition, your new account will not allow you to create or view items individually, and items can only be added or updated by submitting a bulk upload. Lastly, Google Checkout cannot be used on Google Base hosted item pages.
Please note that at this time you must request a multi-client account if you'd like to submit bulk uploads for more than one website.
How do I set up a multi-client account?
To set up a multi-client account
please
contact Google and include
the following information for
each client that you'd like to
manage:
1. Client's display name
The display name for each client.
2. A unique filename
The filename of the bulk upload for each client. Please do not duplicate filenames. If you plan to submit XML bulk uploads please ensure that your filename includes the .xml extension (e.g. base_site1.xml).
3. Item Type
The type of information you will be submitting for each client (e.g. Products, Housing, Reviews, etc).
4. Client's homepage
The homepage of the client (if applicable). Please ensure that the URLs begin with http://.
1. Client's display name
The display name for each client.
2. A unique filename
The filename of the bulk upload for each client. Please do not duplicate filenames. If you plan to submit XML bulk uploads please ensure that your filename includes the .xml extension (e.g. base_site1.xml).
3. Item Type
The type of information you will be submitting for each client (e.g. Products, Housing, Reviews, etc).
4. Client's homepage
The homepage of the client (if applicable). Please ensure that the URLs begin with http://.